PT Sorini Towa Berlian Corporindo
CONSISTENTLY PRODUCING HIGH QUALITY PRODUCTS
Frequently Asked
Questions

What is Whistleblowing System?

WBS is application that is provided by PT. Sorini Towa Berlian Corporindo to identify and find violation that conduct in PT. Sorini Towa Berlian Corporindo environment both by internal or external party in order to create safe, fair, and controlled working environment.

What is the benefit of reporting violations?

To support keeping PT. Sorini Towa Berlian Corporindo as safe, fair, and controlled working environment.

Are there any protections for whistleblowers?

PT. Sorini Towa Berlian Corporindo commit to protect the whistleblower who dared to report the violations that conduct. Company also will conceal the confidentially dan safety of the report that are submitted. Company give protection to whistleblower as follows:

  • Unfair dismissal
  • Demotion
  • Harassment or discrimination in all its forms
  • Adverse in personel file record

Are there any protections for the reported?

The reported given the right to the principle of innocence until proven, so:

  • Company will gives sanction to whistleblower who is proven give false reports/slanders/allegations that are not in accordance with the purpose of WBS policy.
  • Investigation must free from refraction and netral doesn\'t depend on who is the whistleblower and who is the reported.
  • The reported is given right to give explanation and advocacy against allegations which addressed to him/her.

What violations that should be reported?

You can report violations like fraud, divulgation, violation of policies/regulations/laws, bribery, unethical conduct, misapproproations of assets, and other violations that conduct in PT. Sorini Towa Berlian Corporindo that not included in the above categories.

What should be informed when reporting?

Your report should fulfill as follows (4W + 1H):
What : Violation that is known
Where : Where it is conducted
When : When it is conducted
Who : Who is involved
How : How the conduct is conducted (modus, technique, etc).

How if there are uncertainty on the suspected violations?

Many of the findings of the whistleblowers initially accompanied by uncertainty of the facts found, this is common. But report suspected violation is more than enough.

After reporting, is the whistleblower would be involved?

Whistleblower\' confidentiallity will be protected and guaranteed.

Can whistleblower monitor his/her report?

Whistleblower can monitor the status of the report through website on "Status" page, by submit Ticket ID that is given when the whistleblower first report.

What is Ticket ID? What should be done to Ticket ID?

Ticket ID is number that used as identity to indirect communicate between whistleblower with recepient. Ticket ID is gotten when report is submitted.
Save Ticket ID carefully, don't be scattered and or known by unauthorized parties because to monitor the status of the report just can be given using the Ticket ID.

Reporting is already done, but there are any changes or additional data, what should be done?

Data that is already reported can't be changed. But if there is data and or additional evidences, you don't need to create new reporting. Submit the Ticket ID you have, on "Status" page. After that, you will entry to "Detail of Reporting" page, you can add or upload additional evidences (max. 2MB) at the bottom of the page.



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